01 / Work

A clearer queue. Less repetitive checking.

PO Validator dashboard UI redesign concept with illustrative sample data
50%

Reported reduction in processing time

A validation tool that organises extracted information and helps reviewers focus on exceptions.

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UI redesign concept with illustrative sample data. No client records shown. Delivered: the validation workflow. Shown: a later interface concept with sample data.

More work

Systems built around the work.

Clean → Flagged → Blocked → Reviewer
Clean
Flagged
Blocked
Reviewer
Illustration of the approach with sample states. Not a product screenshot.

Healthcare provider network · Automation

Purchase-order automation

Repetitive processing created work before and after each item was handled.

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Referral → Candidates → Review → Confirmed
  1. Referral
  2. Candidates
  3. Review
  4. Confirmed
Illustration of the approach with sample states. Not a product screenshot.

Healthcare provider network · Custom tools

Referral matching

Matching referrals involved information and decision logic that took time to work through manually.

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Invited → Documents → Checks → Active
  1. Invited
  2. Documents
  3. Checks
  4. Active
Illustration of the approach with sample states. Not a product screenshot.

Healthcare provider network · Web application

Provider onboarding

Different provider pathways made onboarding difficult to manage as one undifferentiated checklist.

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Record → Complete → Missing → Follow-up
RecordCompleteMissingFollow-up
Illustration of the approach with sample states. Not a product screenshot.

Healthcare provider network · Data integrity

Provider records dashboard

Missing information in core records was difficult to spot consistently through manual checking.

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